1. Purpose and contact
1.1 – This policy is intended to ensure the transparency of all processing by Azur Traduction of personal data held by our organisation.
Azur Traduction, domiciled at the PALAIS JUSSIEU – 7, RUE DE JUSSIEU 06000 NICE – FRANCE, is the Data Manager and, under these terms, is responsible for processing the data it collects and stores through the website www.azurtraduction.fr.
- France: +33 (0) 6 07 11 40 97
2. How do we comply with the requirements of the GDPR?
2.1 – Azur Traduction takes data security and the protection of the privacy of its users very seriously. Our services are secure and we have put in place sufficient technical and organisational measures to ensure the security of your data during processing. We apply detailed guidelines and protocols to ensure that personal information is processed according to high security standards within our organisation. This policy describes the types of data we process, the reasons we process them and your rights regarding the processing of your data.
3. What data do we gather?
3.1 – We collect your personal/professional data in order to provide you with our services:
- Your contact details: name, first name, company name, address, country, telephone number and e-mail address.
- Information on the services you request from our company in order to customise them and adapt them to your needs – translation, interpretation and training
- Your billing data.
4. What data do we collect automatically?
4.1 – We wish to improve our services. That’s why we automatically collect data in the form of cookies, the number of clicks recorded and web analytics. As a general rule, this data does not contain any personal information about the user.
Data on the number of clicks
Your visit to our website ordinarily enables us to collect the following information.
- – the visitor’s IP address,
- – the date and time of the visit,
- – the referring URL (the site from which the visitor originates),
- – the pages visited on our website,
- – information about the browser used (type and version of browser, operating system, etc.).
You will find instructions below on how to manage the cookie settings that are specific to your browser:
- Internet Explorer: https://support.microsoft.com/fr-fr/help/260971/description-of-cookies
- Mozilla Firefox: https://support.mozilla.com/fr/kb/cookies-informations-sites-enregistrent
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr
- Safari: https://support.apple.com/kb/PH21411?locale=en_US&viewlocale=fr_FR
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
We use Google Analytics to collect information about your user sessions on our website in order to improve our services and provide you with the best possible service.
5. How do we use your data?
- To provide you with the service you have requested
We will use the information we have collected to send you offers of services based on your request for a quote. If you accept the quote, we will use your data to fulfil our contract with you. This includes providing files for our production team.
- To offer you the best service and the most positive experience
We will use the information we collect about you to provide you with the best possible digital experience. To do this, we optimise our website based on the analytical information collected from you.
6. How long do we keep the data?
6.1 – The data we collect, either directly from our users or from one of the services described in section 4, is stored throughout the period over which the client’s account is active, if necessary, and for a specified period once the account is no longer active. The retention period depends on the type of data and will vary according to the mandatory retention periods provided for by law. The maximum period will be 5 years.
7. Disclosure of information
7.1 – We treat your data entirely confidentially. This means that we do not sell your data to any third party. Your data will only be disclosed if required by law.
7.2 – We may use ancillary services provided by third parties. These services may include maintenance, analytical services, e-mail and processing payment transactions. These third parties will have access to the data that is required for providing their services. We take the appropriate measures to ensure that your data is protected by these third party providers.
8. Your rights
8.1 – If you wish to access to your data, rectify or delete it or express reservations regarding its processing, we will check whether this option complies with one of our legal obligations and we will reply to your request as soon as possible and, at the latest, one month after receipt of your request.
8.2 – You have the right to be informed of the data we have stored about you, where it is collected and what it is used for. You may be informed of our retention periods, and additionally you have the right to know who receives data that concerns you, insofar as we disclose or transfer your data.
8.3 – You may request access to all processed data that refers to you. Access may be restricted if it could compromise privacy, trade secrets or the intangible rights of others.
8.4 – You have the right to rectify any information that is no longer correct or up to date. If you become aware that some of the data that we hold about you is incorrect, you have the right to have it corrected or deleted.
8.5 – You also have the right to object to the processing of your data or to the disclosure or transfer of your data for marketing purposes. You have the right to be in receipt of all data that we process concerning you, including data collected directly from you or other parties. In the event of such a request, your data will be transmitted to you in a commonly used transferable digital format.
8.6 – Any questions regarding the collection and storage of personal information by Azur Traduction, your rights under the GDRP or this policy, may be addressed to Elodie Defosse at the e-mail address email@example.com, or by calling the telephone number mentioned in Section 1.
9. Information Security
9.1 – Our website is hosted by Gandi.net. Our website is secured by https/ssl. The source files and translations are hosted on a Data Center storage service within the EU (France).
Updated on 08 November 2018.